Claims Advocacy
Fighting for What's Fair
An extra $27,000 - a 25% increase on the offer
The challenge
A close friend of one of our clients was struggling with a claim dispute and facing an unfair settlement offer. They weren't one of our clients at the time - but they needed help.
Our approach
We reviewed the claim, identified inconsistencies in the insurer's calculations, and made a few strategic calls to negotiate on their behalf.
The outcome
The settlement they were being offered didn't sit right with us, so we made a few calls - and a short while later they were issued an additional $27,000, a 25% increase on the original settlement.
The takeaway
We're here to fight for what's fair, whether you're a client or not. They couldn't believe it - and they've been a loyal client ever since, with their full portfolio now looked after by us.